This Privacy Policy sets forth the information gathering, use, and dissemination practices of Sopra Communications LLC (Sopra) in connection with the World-Wide Web site located at www.sopracomms.com. This Privacy Policy addresses Sopra’s practices regarding information collected through or from its website and related information collected from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media. Sopra may collect, use, and store information on the domain you use to access its Website, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the Sopra website, to help make improvements to the information contained on the site, and to better serve site visitors. Sopra also may collect, use, and store the e-mail addresses of users that communicate with Sopra via e-mail, information knowingly provided by website users, and information regarding which website pages users access. Personal information contained in e-mail sent by individuals may be used by Sopra to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service Sopra provides. Except as provided below, Sopra does not share any personally identifiable information obtained on its website with or sell information obtained on this website to any company or marketing group external to Sopra. Sopra may, however, share aggregate information with other persons or entities for purposes determined by Sopra to be appropriate. Sopra may disclose personally identifiable information (i) to another entity with which Sopra enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (iii) to a third party if determined by Sopra in its sole judgment that such disclosure is appropriate to protect the life, health, or property of Sopra or any other person or entity. (The foregoing is not intended to obviate or displace any legal obligations or duties applicable to Sopra.) Except as necessary for Sopra to provide the services, information, or products requested by a website user, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information, which has been voluntarily provided to Sopra through or from its website, prospectively retained by Sopra, used by Sopra for secondary purposes, or disclosed by Sopra to third parties, by contacting Sopra via postal mail at the address set out below or at the following e-mail address: help@sopracomms.com. While Sopra may undertake efforts to see that another party to which Sopra shares personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed by Sopra, Sopra exercises no control over such parties and Sopra is not responsible for their conduct, actions, omissions, or information handling or dissemination practices. E-mail posted or sent through this Website may not be secure against interception by unauthorized individuals. If corresponding by mail be sure to include your name, your mailing address, account number (if applicable), merchant name, and merchant account number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request.
The address for mailing inquiries is:
Sopra Communications
P.O. Box 449
Reisterstown, MD 21136
Sopra has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of or access to personal information. Additionally, to further safeguard this information, our employees are asked to agree to Sopra’s Information Security Policy as well as Confidentiality Agreements and are subject to disciplinary action up to and including termination of employment if they fail to follow signed agreements. Sopra may change this Privacy Policy at any time. Changes will be posted to this website. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy since their last visit. Any change to this Privacy Policy shall be effective as to any Website user who has visited the Website before the change was made.